Frequently Asked Questions


Is there a grocery store nearby?

Yes, Save-on-Foods and Safeway are the main grocery stores, as well there are a couple other small grocery stores & deli's. Here are a few: Valbella Gourmet Deli, Nutters and Rusticana and the Adler Cafe & Grocery

Is there WiFi?

Yes, we provide wifi at all properties for dedicated work or all your streaming needs.

Are you pet-friendly?

Yes, in select condos we love to accommodate pets. Please, let us know if you will be bringing any pets with you during your stay as they have to be approved. There is a pet fee per pet for the stay. Please note: maximum of 2 pets per property. We ask that you please do not leave your pets unattended.
When viewing our Vacation Rentals on our Accommodation page make sure to look for the paw icon for pet friendly

Do you have Cable/Netlfix?

Yes, all of our properties have cable boxes and most of them have smart TVs with streaming platform capabilities. Guests are required to login to their own streaming service. Cable is also provided in some condos.

Do you have a pool and hot tub?

Most of our properties have pools and hot tubs. Check the specific condo description for more info or look for the hot tub icon

Do you provide play-pens?

Yes, we do provide them, first come, first serve. Please let us know that you need one and we will make sure it’s in the condo ready for you.

Do your properties have mountain views?

Yes, our properties have full or partial mountain views.

Does BookCanmore offer discounts for longer stays/group stays?

Yes for week long or monthly stays we do provide discounts.  We are happy to accommodate your needs. Please contact us at for further information.

What kind of coffee makers & coffee do you have?

Coffee makers vary by units, most are drip style with a couple pods.

Where is the location of the first aid kit & fire extinguisher?

We don’t provide a first aid kit and fire extinguishers are located under the kitchen sinks in most of our properties.

Is smoking allowed on the property?

Smoking is prohibited in all our properties.

Can I smoke on the balcony?

No, you can not. Please, remember to follow those rules. If there is evidence of smoking (cigarettes, cannabis, vaping, etc.) during your stay or after check-out, you will be charged a $250 of penalty.

Is there air conditioning in the accommodation?

Yes some of our properties have air conditioning.  Some do not as most Canmore’s residential properties do not have air conditioning.  See the descriptions or ask us!

Is Parking Available?

Yes most of  all of our units have dedicated parking either heated garage parking or outside parking.  Additional parking can be found on street or in Canmore paid parking areas.
Visit this link to see a map of paid & free parking in Canmore and other information you need to know about this parking programme.

Do I need to bring any supplies, linens or towels?

No, we provide all the essential supplies needed for your Vacation in Canmore. Supplies provided include: Shampoo, Conditioner, Body wash, linens, towels, pots, pans, dishware, laundry detergent, dish soap, and paper products. Everything you need for the perfect Canmore vacation is provided to you!
We also use (mostly) plant based cruelty free Canadian products.

Is cooking supplies provided?

Yes all pots, pans, dishware, salt & pepper and a few spices,  cooking oil is provided to you in your Canmore Vacation Rental.

Do you provide a Park Pass?

We no longer provide this as this takes money away from supporting Parks Canada in maintaining the wildlife, roads, etc., and we believe it is important to ensure we are supporting the national parks to maintain their beauty and animals within it.

Are there dog parks nearby?

Yes there are off leash dog parks in Canmore.  Visit Off Leash Dog Parks for more information

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